Terms of Service — Risora Jewellery
Overview
This website is operated by Risora Jewellery ("we", "us", "our"), a brand offering 925 sterling silver jewellery set with American Diamonds, sold exclusively through risora.in. We do not manufacture or sell jewellery in gold, platinum, or any metal other than 925 sterling silver, and we do not use natural or lab-grown diamonds — only American Diamonds (cubic zirconia).
Risora offers this website, including all information, tools, and services available on it, to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing our products, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Service" or "Terms"), including any additional terms and policies referenced herein or available via hyperlink (including our [Shipping & Handling Policy], [Return & Exchange Policy], and [Privacy Policy]). These Terms apply to all users of the site, including browsers, customers, and content contributors.
Please read these Terms carefully before using our website. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any of our services.
Any new features or tools added to the Risora platform will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically for changes. Continued use of the website after changes are posted constitutes acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products to you.
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state/jurisdiction of residence, or that you have obtained parental/guardian consent to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of your access to our Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding payment information) may be transmitted unencrypted over networks; payment information is always encrypted in transit. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material on the site is provided for general information only. This site may contain historical information which is provided for reference only. We reserve the right to modify site content at any time without obligation to update it.
Section 4 — Modifications to the Service and Prices
Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time, without liability to you or any third party.
Section 5 — Products
We make every effort to accurately display the colours, finish, and images of our 925 silver and American Diamond jewellery; however, actual appearance may vary slightly depending on your screen. We reserve the right to limit sales of any product to any person, region, or jurisdiction, to limit quantities, to change product descriptions or pricing at any time, and to discontinue any product without notice. We do not warrant that products will meet your expectations in every respect.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers, distributors, or that raise fraud/risk concerns. You agree to provide accurate, current, and complete purchase and account information, and to keep it updated. For details on cancellations and refunds, please refer to our Return & Exchange Policy.
Section 7 — Optional Tools
We may provide access to third-party tools that we do not control or endorse. Use of such tools is entirely at your own risk, subject to the relevant third party's terms.
Section 8 — Third-Party Links
Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, products, or services of any third party. Please review third-party terms and policies before transacting with them.
Section 9 — User Comments, Feedback, and Submissions
If you send us comments, suggestions, reviews, or other submissions, you grant us the right to use, edit, publish, and distribute them without compensation or obligation of confidentiality. You are solely responsible for the accuracy and legality of your submissions and agree they will not violate any third party's rights or contain unlawful, abusive, or malicious content.
Section 10 — Personal Information
Your submission of personal information through our site is governed by our [Privacy Policy].
Section 11 — Errors, Inaccuracies, and Omissions
Our site may occasionally contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct these, and to cancel orders based on inaccurate information, at any time without prior notice.
Section 12 — Prohibited Uses
You may not use our site or its content for any unlawful purpose; to violate any applicable laws; to infringe our or others' intellectual property rights; to harass, abuse, or discriminate against others; to submit false information; to transmit malicious code; to collect others' personal information without consent; to spam or scrape our site; or to interfere with the security of our Service.
Section 13 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered through it are provided "as is" and "as available," without warranties of any kind except as expressly stated. Risora Jewellery, its officers, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, to the maximum extent permitted by law.
Section 14 — Indemnification
You agree to indemnify and hold harmless Risora Jewellery and its officers, employees, and affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party right.
Section 15 — Severability
If any provision of these Terms is found unlawful or unenforceable, that provision will be severed, and the remaining provisions will remain in full effect.
Section 16 — Termination
These Terms remain effective until terminated by you or us. We may terminate your access at any time, without notice, if you fail to comply with these Terms.
Section 17 — Entire Agreement
These Terms, along with our Shipping & Handling, Return & Exchange, and Privacy Policies, constitute the entire agreement between you and Risora Jewellery regarding use of the Service.
Section 18 — Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
Section 19 — Changes to Terms of Service
We reserve the right to update these Terms at any time by posting changes to this page. Continued use of the website after changes are posted constitutes your acceptance of those changes.
Section 20 — Contact Information
Questions about these Terms should be sent to:
Risora Jewellery Email: support@risora.in Phone: +91 8866377277
